About Payment and Dining Certificates

What credit cards are accepted?

We accept Amex, Visa, MasterCard, Diners Club, JCB and Saison credit cards.

Are there ATMs within the hotel?

No, there are no ATMs in the hotel. Please use the ATMs in Roppongi Hills.

Can guests use gift certificates or shopping certificates?

The hotel accepts Visa gift certificates, JCB gift certificates and Hills shopping certificates.
Orico shopping tickets are not accepted.

Can point cards be used?

Please see here.

Are dining certificates or gift certificates available?

Grand Hyatt Tokyo has three types of dining certificates available that can be used at the hotel's restaurants and bars. They can be purchased online or at each restaurant. Please see here for details.
Gift certificates are available for purchase at Grand Hyatt Tokyo's Business Center on the 1st floor.