Dining Certificate

Dining Certificates are available for exclusive menu offerings at our restaurant, perfect to be used for social occasions and also as gifts.

Purchase of dining certificates during year-end and new year

Please note that the online shop will be closed during year-end and new year season (26 December 2018 – 6 January 2019). All inquiries during this period will be responded to on 7 January 2019.
In addition, please note that orders that have confirmed payment (through bank transfer) after 27 December, will also be shipped after 7 January 2019.

Dining certificates will still be available for purchase at Fiorentina Pastry Boutique (1F) in Grand Hyatt Tokyo.We appreciate your understanding.


Item / Price

Dining Certificate

Lunch Certificate  JPY 5,000

Dining Certificate  JPY 10,000

Dining Certificate “GRAND”  JPY 15,000

Gift box available for JPY 1,000.
Check more items at online shop.




Lunch Certificate: exclusive lunch course at Fiorentina, The French Kitchen, Shunbou, Roku Roku, The Oak Door, Chinaroom and Keyakizaka  Menu【PDF】

Dining Certificate: exclusive dinner course at Fiorentina, The French Kitchen and The Oak Door

Dining Certificate “GRAND”: exclusive dinner course at Shunbou, Roku Roku, Chinaroom and Keyakizaka

Also valid in any restaurants or bar towards the purchase of food and beverage with a value of JPY 15,000 for Dining Certificates “GRAND”, JPY 10,000 for Dining Certificates or JPY 5,000 for Lunch Certificates.

Purchase Locations

Grand Hyatt Tokyo Fiorentina Pastry Boutique in the Lobby or online shop.

Online Shopping

  • Product will be shipped within 5 business days of credit card payment or after confirmation of the bank transfer payment.
  • The request of arrival date cannot be accepted.
  • During special periods designated by the hotel (such as Christmas, New Year holiday season and Golden Week), the online shop is closed. Any inquiries or shipping requests will not be reacted during this period.
  • Online Shopping Shipping Cost

    Flatly 500 JPY


    6 months from the date of purchase.
    During Christmas and New Year holiday season, certificates may only be used towards the purchase of food and beverage as cash vouchers.


    Kindly contact the restaurant of your choice and inform them that you are using a Lunch or Dining Certificate. Certificates are not valid with any other promotion or certificate.


    • Product will be shipped within 5 business days of credit card payment or after confirmation of the bank transfer payment.
    • Delivery Time Selection Service is available. Please fill out the date and time with “other inquiries” form on Payment page.
    • Products are not shipped and we are not able to respond during the weekend, national holidays, year end and new year’s, and Golden Week period.
    • Certificates may not be sent to overseas. Overseas remittance is not accepted.


    • Date of issue is the date of purchase. Guests may not choose the issue date.
    • Certificates are not valid towards Rooms, Spa and Fitness and Room Service charges.
    • Certificates may not be exchanged for cash and unused amounts are not refundable.
    • Certificates cannot be resold or used for promotional activities without the written approval of Grand Hyatt Tokyo.
    • Certificates are not valid for combined purchases from restaurants and bars.
    • Certificates are not valid towards restaurant and bar charges signed to guestrooms.
    • Certificates are not valid in conjunction with any other promotions, point program, certificate or special offers.
    • Grand Hyatt Tokyo is not responsible for theft, loss or destruction of certificates.
    • Certificates may not be used after valid period.