Our Sustainability Initiatives | Grand Hyatt Tokyo
Grand Hyatt Tokyo takes initiatives such as energy conservation, environmental protection, local production for local consumption, improving our work environment, supporting the community, providing disaster-resistant facilities and contributing to local non-profit organizations.
Environmental
Plastic Reduction

- Replacing plastic room keys with keys made from renewable materials.
- Eliminating plastic straws and providing paper straws.
- Eliminating plastic lids on paper cups and providing paper lids.
- Minimizing the use of plastic containers and packaging for takeout items and in-room dining.
- Mineral water in the guestrooms is provided in aluminum bottle cans instead of PET bottles.
- The mineral water bottles distributed at meetings and events are provided in aluminum cans instead of PET bottles.
Energy Conservation / Resource Protection
- Offering a linen and towel reuse program in our guestrooms.
- Banning the use of shark fin in our menus.
- Recycling and regenerating wine and champagne corks.
Water Reusage
- We conserve water by using reclaimed water in our toilets. To do this, we filter our grey water and reuse it for future flushes.
Safety and Security
Fire and Disaster Prevention

- We have obtained a firefighting Mark of Excellence from the City of Tokyo and a Certificate of Fireproofing from the government.
- Participating in local firefighting and fire safety events.
- Implementing regular fire drills.
- Holding lifesaving classes.
- Participating in the Roppongi Hills Earthquake Drill.
- We have an agreement with Minato City to accept people who need shelter or have difficulty returning home following a natural disaster.
Food Safety
- Our hygiene management processes are based on the government’s HACCP principles. Grand Hyatt Tokyo has also acquired ISO 22000 for food safety management.
- We hold regular food safety seminars.
Infectious Disease Countermeasures
- We have implemented measures against infectious diseases based on various industry guidelines.
Social Contributions
Community

- Participating in Roppongi cleanup activities.
- Supporting local festivals, including the Nishi-Azabu Kasumi-cho Mikoshi Parade Rest Area and the Roppongi Hills Bon Odori Festival food trucks.
- Participating in local crime prevention and environmental beautification activities, such as the Roppongi Safety and Security Project.
Charity and Social Welfare

- Supporting RE Kikou, a non-profit organization that creates employment for people with disabilities through the regeneration of wine and champagne corks.
- Inviting students from a nearby school for children with disabilities, Aiiku Gakuen, to the Christmas celebrations in the lobby, including a surprise visit from Santa.
Poverty / Hunger
- We take part in Clean the World, a program that collects and recycles discarded soap from hotels and distributes it to developing areas.
Local Production for Local Consumption

- Our teppanyaki restaurant serves Keyakizaka Beef, the hotel’s original Japanese wagyu that has been raised on a special superfood feed created by our chefs.
Community Collaborations

- We work with local farms to develop unique products such as Shunbou rice, the hotel’s original brand of rice, which is helping to revitalize the region where it is grown.
Human Resources Development / Work Environment
Human Resources Development
- We offer training to our employees that helps them build a range of skills.
- Holding an in-house cooking contest.
- Participating in external confectionery contests.
- We also hold exchange training with our sister Hyatt properties.
Work Environment

- Conducting employee surveys.
- Providing well-being initiatives, such as healthy employee cafeteria menus.
- Participating in Global Wellness Day.
- Participating in Hyatt’s Global Day of Gratitude, where employees share their appreciation for each other.








