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Notice of Operational Changes and Precautionary Measures

At Grand Hyatt Tokyo, the safety and wellbeing of our guests and colleagues is always a top priority. Following Hyatt’s new Global Care & Cleanliness Commitment, we will continue to maintain our extensive hygiene and sanitation measures, including installation of hand disinfectant dispensers in key locations around the hotel, and cleaning our public spaces, restaurants and bars regularly with the recommended disinfectants. Our associates are wearing face masks, and gloves are being worn in certain areas. We kindly ask all guests to conduct a temperature check upon entry into the property, disinfect their hands and practice social distancing in our facilities. In addition, mask usage is required by all guests, in public areas as well as outdoor areas of the hotel.

Please see the PDF below for a list of our most updated operational changes.

[PDF] Grand Hyatt Tokyo Operational Changes

Thank you again for your continued support and understanding.

Hotel Management

* Grand Hyatt Tokyo Precautionary Measures

*The hotel has acquired the GBAC STAR ™ Facility Accreditation which certifies its implementation of the most stringent protocols for cleaning, disinfection and infectious disease prevention throughout the property. Please click here for more details.

* In light of the recent COVID-19 developments and for precautionary measures, we kindly request that all guests arriving in Japan from overseas complete the government-mandated procedures as well as contacting the hotel in advance so we may further assist. Please visit the Japan Government’s Official Website for the latest quarantine guidelines before making reservations and traveling.