Notice of Operational Changes and Precautionary Measures

At Grand Hyatt Tokyo, the safety and wellbeing of our guests and colleagues is always a top priority. Following Hyatt’s new Global Care & Cleanliness Commitment, we will continue to maintain our extensive hygiene and sanitation measures, including installation of hand disinfectant dispensers in key locations around the hotel, and cleaning our public spaces, restaurants and bars regularly with the recommended disinfectants. Our associates are wearing face masks, and gloves are being worn in certain areas. We kindly ask all guests to conduct a temperature check upon entry into the property, disinfect their hands and practice social distancing in our facilities. In addition, mask usage is required in public areas, including the outdoor areas of the hotel.

In addition, please see the PDF below for our most updated operational changes.

[PDF] Grand Hyatt Tokyo Operational Changes

Thank you again for your continued support and understanding.

Hotel Management

* Grand Hyatt Tokyo Precautionary Measures